All bicycles — whether with or without a motor — are technical yet sensitive creatures that need a little bit of tender loving care every now and then. If you maintain your Ampler e-bike regularly and always take good care of it, it will give you pleasure for many years and will always offer you the reliability and safety you expect from your city e-bike.
The good thing is that you don’t need to be a bike specialist in order to take care of your e-bike. You simply need to regularly clean it, check the tyres, lube the chain, check the brakes, tighten the bolts and carefully maintain the e-bike battery
You should schedule a professional bike maintenance after every 3,000 km or at least once a year. The actual maintenance interval may vary depending on your riding habits, road quality and weather conditions.
If your Ampler Bike was delivered to you recently and you were able to do the rather simple final assembly yourself, we recommend a first professional check after 500 kilometres. The check and maintenance of your e-bike can be done by any normal bicycle shop. This first service ensures that everything on your e-bike really works as it should. If you are a frequent rider or an avid rider, but are not so well acquainted with the technology yourself, we recommend that you have your Ampler e-bike serviced even three times a year:
- before the start of the season
- in season
- at the end of the season
In this way, even with many thousands of kilometres per year and heavy use of your e-bike, you can always be sure that it is not only safe, but also runs as efficiently and optimally as possible. What you can and should do for your e-bike on a regular basis, even as a layman, is not difficult and requires no special tools. We explain it to you in the following six care instructions for your Ampler e-bike.
- Clean your bike regularly. Cleaning your bike will help maintain its quality and keep the dirt and dust from getting into the engine and bottom bracket.
- Use soap, water, sponges and brushes to thoroughly wash your e-bike.
- The power button of the bike is washable and waterproof. Every once in a while, clean (with a non-metallic tool) and lubricate the charging port with a multi-purpose oil (multi-spray, for example).
- Avoid using pressure washers because pressurised water will push dirt, sand and dust particles into tiny compartments, causing rust and problems later down the line.
- Tip: If your e-bike has become particularly muddy after a rain ride or if you don’t want to wash it extensively every few days in winter, then just wait a few hours after the tour until the dirt has dried. Afterwards, you can put your Ampler e-bike in the bathtub or put newspaper underneath it and brush it off carefully. It is best to use a brush that is not too hard to avoid damaging the paint. Your e-bike will not shine like after a real wash, but you will see how well crumbs of earth and sand fall off the frame, fork, etc.
- Check tyre pressure regularly – the recommended tyre pressure is given on the side wall of the tyre.
- The tyres should always be inflated so that the pressure is within the manufacturer’s recommendation for minimum and maximum tyre pressure. This will keep the battery range high and protect the rim and tyre against damages.
- By the way: If you are more of a lightweight, you can use the lower limit of the recommended tyre pressure. If you weigh a little more or regularly load heavy items onto the carrier of your rear carrier, stay just a little below the maximum pressure. How can you even know the current air pressure? The best way to find out is to buy a stand pump with a pressure gauge or to stop by someone who has one.
- Look out for tyre wear. Depending on how and where you ride your bike, the tyres can wear at a different pace. If you notice the tread worn out, change the tyres.
- If it gets cold and icy outside, get some winter tyres. Before you buy any, make sure that they fit the rims and frame of your Ampler e-bike. You can either get advice on this at a bike shop, where the bicycle tyres will certainly be fitted for a small extra charge; or you can contact our support team, who can advise you on technical questions (phone: +049 30 5683 7159 / e-mail: email@example.com).
Bicycle chains are a wearing part that needs to be replaced approximately every 2,000 to 4,000 kilometers. It cannot be narrowed down more precisely, as chain wear is influenced by care, surface conditions, weather, your riding style and much more. You can find chain wear gauges on the market, with which the time of a necessary chain change can be determined more exactly.
- Check the chain tension regularly. If the chain has slackened over time (looks saggy), get it adjusted or replaced. If you feel you are not the right person to do the job, you can easily have it done in your local bicycle shop.
- Make sure your chain is always oiled. Lubricating the chain will prevent unexpected and premature wear to the drivetrain. If the chain feels a little dry or is making noises, wipe it with a rag and then add some chain lubricant. Spin the pedals around a couple of times to spread the lubricant evenly.
- A carbon belt drive (for singlespeed Curt) does not need any oil, however, it needs to be cleaned with water after riding in dirty conditions.
Avoid using lubricant on brake pads, rotors or rims. Sprays are not recommended, use liquid oil. After all, disc brakes only work really well if there is a high level of friction between the pads and discs during braking. This friction is reduced due to oil and grease.
- After riding your new Ampler e-bike for a few weeks, check that all nuts and bolts are tight. If there is any play, re-tighten them carefully with the right tools. But be careful: After tight comes off! Ideally, you should use a torque wrench and adjust the respective torque, which you will find printed on many parts of the e-bike, for example on the stem or the seat post. If in doubt, rather tighten a little less than too much.
- Some of the screws you should definitely check every few weeks are: the screws on the handlebars or stem, the crank screws and the pedal screws.
- Check the brakes regularly – they should be clean and adjusted.
- Bicycle brakes are also a wearing part. Especially the brake pads have to be replaced regularly (depending on your riding style and the track profile). For frequent riders it can happen after a few months, for others it can take more than a year before the brake pads are worn out. You will recognize it with you by the fact that the deceleration effect becomes weaker and weaker.
- Changing brake pads is no magic trick and only takes a few minutes if you know what to do. However, since the brake is such a critical component of an e-bike, you should leave nothing to chance and either ask a skilled person for help or go to a bike workshop. This is also the best place to help you if the hydraulic brake discs need to be bled again after one or two years or if the brake discs need to be replaced after several years of use.
- Brake application should feel smooth and consistent and the brake levers should not touch the handlebars, even if you pull on them with all your strength. If the lever travel has become too great, this is a sign that the hydraulic brakes need to be bled and new brake fluid must be filled into the reservoirs.
- Check from time to time that there is no dirt and especially no oil on the brake discs. If there is, it is best to degrease the discs with brake cleaner, which is available in a spray can. But you should never apply brake cleaner to the chain, wheel hubs and bearings. These components must always be well greased, because remember: Where there is grease, there is no rust!
- Check the brake hoses for wear and tear – if you notice the hose crumbling or broken in any place, get it checked by a professional immediately.
- If you do not use your Ampler e-bike regularly and therefore hardly ever need to charge its battery, at least try to charge it every 5 to 6 weeks. In this way you can maintain the highest possible battery capacity in the long term.
- If the bike is not in use, do not keep it in blazing sunlight or freezing cold over extended periods. Long exposures to temperatures above 30° C and below 0°C can have a long-term negative effect on the life of an e-bike.
- Store the bike in a dry place over the winter – it doesn’t need to be heated, but a temperature below 0°C is not recommended. The battery favours storage at a capacity of 40% – 80%.
- The e-bike battery should be charged indoors, always above 0°C, and in a dry place. Do not keep the charger outside.
- Beware that when riding your bike in cold weathers, the range and battery capacity are lower than the average. In the short term this is completely normal and won’t affect the battery’s overall state or lifespan.
- When you finish cycling in the cold, make sure the bike has time to warm up a little before you charge it.