As soon as the bike is sent out, your tracking number and delivery date will be sent to your e-mail. The courier company will call you a day before the delivery to set an appointment with you.
If your bike is already on the way, you can track your delivery by entering your order number on the following page: https://mydsv.com/#/track-shipment.
All bikes are safely packaged in large boxes, in which they’re delivered to your door. Once you receive your bike, it requires minimum assembly. You will receive a tracking number to your e-mail address as soon as the bike leaves our workshop. Shipping can take up to 7 days.
Your bike is safely packaged in a box when you receive it. Assembling the bike is simple. All the tools needed for assembly are included in the package, along with an assembly manual. 95% of the bike is already assembled with both wheels installed. To finalize the assembly, you only need to turn the handlebar to the correct position and attach the pedals. All the tools you need are included. The assembly should take around 5 to 10 minutes.
Read more in the Ampler Bikes Manual.
You have the right to cancel your order until the day the bike is shipped out from the workshop in Tallinn. Please contact us at firstname.lastname@example.org.
If you’re not happy with your new bike, you can return it for free and get a refund within 14 days of receiving it. For a full refund, the bike must be in its original condition.
Read more about cancellation and returns here.